Monday, February 20, 2017

What to Say When the Memory Fades

Communicating with someone who is diagnosed with Alzheimer's can be an emotionally challenging situation. Alzheimer’s disease and dementia steal away stories and details that were once easily accessible and make everyday communication difficult. These changes happen in three stages (referred to as mild, moderate and severe Alzheimer’s disease) and take understanding, patience and good listening skills to deal with. For those experiencing Alzheimer’s, these changes can be scary and extremely frustrating. Effective communication can help put those with dementia or Alzheimer’s at ease.

Mayra Ligeza, from the Alzheimer's Association, recently presented a Brunch Series at The Scottish Home that examined “Effective Communication Strategies.” She explained, “communication is more than just talking and listening – it’s also about sending and receiving messages through attitude, tone of voice, facial expressions and body language. As people with Alzheimer’s disease and other dementias progress in their journey and the ability to use words is lost, families need new ways to connect. Learning to decode the verbal and behavioral messages delivered by someone with dementia or Alzheimer’s can help you connect and communicate at each stage of the disease.”

A few effective tips for successful communication are:

Mild Alzheimer’s:
       Don’t exclude them from conversations. Talk directly to them.
       Take time to listen to how the person is feeling and if they need anything.
       Be patient and give them time to find the right words and respond. Don’t interrupt or finish their sentences unless they ask for help.

Moderate Alzheimer’s:
       Keep eye contact. It communicates you are active listening and that you care about what is being said.
       Speak slowly and clearly.
       Don’t overwhelm the person with complicated requests. Offer simply, step-by-step instructions.

Severe Alzheimer’s:
       Promote nonverbal communication, e.g. pointing and gesturing.
       Utilize touch, sights, sounds, smells and tastes as another way to convey experience.
       Remember - it is OK if you don’t know what to say. The most important thing is your friendship and presence.

Looking for more tips? We highly recommend exploring the Alzheimer’s Association's webpage. They have a host of resources and information, including more tips on effective communication strategies: https://www.alz.org/care/dementia-communication-tips.asp

The Scottish Home regularly hosts events with expert presenters that examine issues involving elder care; including our regular Memory Care Brunch Series, every 2nd Friday of the month, from 9am - 11am. We would love it if you could join us. Check our Facebook page or website for upcoming events. Call Rebecca Drennan to RSVP: 708-447-5092.

No comments:

Post a Comment